Terms and Conditions

Last updated: January 5, 2025

Welcome to Kalvi World Official ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our website https://www.kalviworldofficial.in (the "Website") and the services, content, and products available through it. By using or accessing the Website, you agree to comply with these Terms fully.

If you do not agree with any part of these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. You also agree to comply with any additional guidelines or rules that we may publish from time to time.

2. Eligibility

You affirm that you are at least 18 years old or have parental/guardian consent to use the Website and make purchases.

By using the Website, you represent that you have the legal capacity to enter into these Terms.

3. Website Content and Use License

• The Website provides educational content including PDFs, study materials, question papers, videos, and other digital resources ("Content").
• All Content is owned by or licensed to Kalvi World Official and is protected by copyright and intellectual property laws.
• We grant you a limited, non-exclusive, non-transferable license to access and use the Content for personal, non-commercial educational purposes only.
• You may not copy, reproduce, distribute, transmit, display, perform, create derivative works, or otherwise exploit any Content without our explicit written consent.
• You may download or print Content solely for your personal study use.

4. User Accounts and Responsibilities

• Some Website features may require creating an account or submitting personal information.
• You agree to provide accurate, current, and complete information.
• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
• You agree to notify us immediately if you suspect unauthorized use of your account.
• You agree not to impersonate others or misrepresent your identity.

5. Payments and Razorpay Terms

5.1 Payment Processing

Payments on the Website are processed through Razorpay, a secure third-party payment gateway.

By making a payment, you authorize Razorpay and us to charge the specified amount to your payment method.

5.2 Payment Security

Razorpay employs industry-standard encryption and security measures to protect your payment information.

We do not store your payment details; all sensitive data is handled by Razorpay.

5.3 Payment Confirmation and Delivery

Upon successful payment, you will receive an email confirmation and access to the purchased digital product or service.

If you do not receive confirmation within 24 hours, please contact us immediately.

5.4 Refunds and Cancellations

• All sales are final and non-refundable, except where required by law or explicitly stated otherwise.
• Refund requests must be submitted in writing within 7 days of purchase, including proof of payment and reason for the request.
• Refund eligibility is at our sole discretion.
• No refunds will be processed after the 7-day period.

5.5 Dispute Resolution

• For payment-related disputes, please contact Razorpay support first.
• If unresolved, you may contact us for assistance.
• All disputes shall be governed by Razorpay's dispute resolution procedures.

6. Intellectual Property Rights

All trademarks, service marks, logos, and trade names displayed on the Website are the property of Kalvi World Official or their respective owners.

Unauthorized use of any intellectual property is strictly prohibited.

7. User Conduct and Obligations

You agree not to:

• Use the Website for unlawful or unauthorized purposes.
• Violate any laws or regulations.
• Upload or distribute viruses or harmful code.
• Engage in conduct that could damage, disable, or impair the Website's functionality.
• Attempt to gain unauthorized access to any part of the Website or other users' information.
• Harvest or collect personal information from other users without consent.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy which explains how we collect, use, and protect your personal information.

By using the Website, you consent to our collection and use of data as described in the Privacy Policy.

9. Disclaimer of Warranties

The Website and Content are provided "as is" and "as available" without warranties of any kind.

We make no guarantees regarding accuracy, completeness, reliability, or availability of the Website or Content.

We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Kalvi World Official, its affiliates, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the Website or Content.
• Any errors, omissions, or inaccuracies in the Content.
• Payment issues or unauthorized transactions.
• Any loss of data, revenue, or profits.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kalvi World Official, its directors, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses arising out of:

• Your breach of these Terms.
• Your violation of any applicable laws or third-party rights.
• Your use of the Website or Content.

12. Links to Third-Party Websites

The Website may contain links to third-party sites or services for your convenience.

We do not control or endorse these sites and are not responsible for their content or practices.

Your use of third-party sites is at your own risk.

13. Modifications to the Website and Terms

• We reserve the right to modify or discontinue the Website or any services offered without prior notice.
• We may update these Terms at any time. Updated Terms will be posted here with the effective date.
• Your continued use of the Website after changes indicates acceptance of the updated Terms.

14. Termination

We may suspend or terminate your access to the Website at any time for violations of these Terms or any unlawful or harmful conduct.

Upon termination, your right to use the Website ceases immediately.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary. The remaining provisions will remain in full effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Kalvi World Official regarding your use of the Website and supersede any prior agreements.